Privacy policy

Last Updated: May 11, 2026

HerComfort operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). HerComfort is powered by professional e-commerce infrastructure which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card information, transaction details, form of payment, and payment confirmation.

  • Account information: Username, password, security questions, and preferences.

  • Transaction information: Items viewed, cart activity, wishlists, and past purchase history.

  • Communications: Information included in customer support inquiries or direct messages.

  • Device & Usage information: IP address, browser type, network connection, and how you navigate the Services.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for:

  • Service Delivery: Processing payments, fulfilling orders, managing accounts, and facilitating returns/exchanges.

  • Marketing & Advertising: Sending promotional communications and showing online advertisements based on your activity.

  • Security & Fraud Prevention: Authenticating accounts and detecting malicious or illegal activity.

  • Communication: Providing customer support and maintaining our business relationship.

  • Legal Reasons: Complying with applicable law or responding to valid legal processes.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances:

  • With service providers and vendors who perform tasks on our behalf (e.g., IT management, payment processing, data analytics, and shipping).

  • With business and marketing partners to provide tailored advertising.

  • In connection with a business transaction like a merger or bankruptcy.

  • To comply with legal obligations or to protect the rights and safety of our users.

Security and Retention

Please be aware that no security measures are perfect. We recommend that you do not share your account access details with anyone. We retain your personal information only as long as necessary to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, or correct your personal information. You may also have the right to opt out of targeted advertising. You can manage your communication preferences by using the "unsubscribe" link in our emails.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in. If we transfer data out of the EEA or UK, we rely on recognized transfer mechanisms like Standard Contractual Clauses to ensure your information is protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational and legal reasons. We will post the revised version on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

  • Email: parkjimin.vd@gmail.com

  • Address: 1209 North Orange Street, Wilmington, DE 19801, USA